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#46 : Leadership Lessons for Restaurants: Building Trust in High Pressure Environments with Rachel Burr

In this episode of CULINARY MECHANIC, host Simon Zatyrka sits down with executive coach Rachel Burr to explore the complexities of leadership in the restaurant industry. Rachel shares her journey from psychology to executive coaching, discussing how she helps leaders develop from being excellent at their craft to becoming effective leaders of people.

Key Discussion Points:

  • The three phases of effective leadership: preparation, execution, and review
  • Why building trust before high-pressure situations is crucial for team success
  • The difference between being direct and being harsh in leadership
  • How awareness creates the ability to pivot in challenging situations
  • The challenge of getting skilled workers to step into leadership roles
  • Building environments where people want to lead
  • Post-pandemic shifts in workforce dynamics and leadership

Notable Quotes:

"Being direct versus being harsh - those are not the same things." - Rachel Burr

"Just so you're aware - those are my five favorite words." - Simon Zatyrka

"Leadership happens before, during, and after - like prep, cooking, and cleanup." - Rachel Burr

 

Insights for Leaders:

  • Trust must be earned before it can be leveraged
  • Small wins deserve celebration
  • Leadership is about developing people, not just managing tasks
  • Creating awareness across teams allows for better adaptation

About Our Guest:

Rachel Burr is the founder of Catamentum LLC, where she works as an executive coach helping leaders develop their potential and create stronger teams. Her approach focuses on helping leaders find their authentic style while building environments of trust and growth.

Connect with Rachel

Catamentum: https://catamentum.com/

https://www.linkedin.com/in/rachelmburr/

https://www.instagram.com/catamentum/

 

Connect with Simon Email: [email protected]

Book a Call: https://calendly.com/culinarymechanic/vc-qc-rc

Website: https://www.simonsez.me/

If you're interested in Starfish: https://www.usestarfish.com/